Thanks a lot for checking out our blog. This is the place where we will be posting about anything that will help you in running your e-commerce business and its customer support in an easy, fast and sustainable way.
Why are we building Zimply?
What we learned based on our own e-commerce work experience is that effective customer communication is the key to success - so support is more than only "talking" to customers. It's about connecting with customers by helping and supporting them whenever they need it, both pre- and post-sales.
Our goal is to radically simplify customer support for e-commerce businesses to benefit both e-commerce companies and their customers.
With this in mind, we are building Zimply!
What are the benefits of Zimply?
Together with Zimply, you as the Shop Owner, Head of Customer Support/Customer Service, or Support Representative of an e-commerce business will benefit by being able to:
- Reply to customers on time, every time. ⏱️
- Save time and money as you reply easier and faster to customer enquiries. 💰
- Generate more revenue with happy customers and higher retention. 💸
Therefore, the team of Zimply is looking forward working with you! 🤝
Together, let's start delivering the best possible support to all our customers:
They deserve it! ❤️