One platform to support, message, and retain your customers
The home for all your customer communications, tools, and workflows. All in one place. Made for E-Commerce.
- Reduce cost
- Boost Customer Satisfaction
- Drive Your Retention And Reviews
The home for all your customer communications, tools, and workflows. All in one place. Made for E-Commerce.
Now you can convert, support, retain, and grow your customer base from a single platform.
Manage all your communication channels in a single platform: email, SMS, voice, live chat, social media, and more.
Connect all your tools, processes and data with easy-to-install apps and turnkey integrations.
Get the flexibility of unlimited seats in every plan. No more worries about too many or extra licences. Easily reduce cost!
Engage & build relationships with your customers through the No 1 social channel. Send personalized offers, recover abondend carts and sell more!
Leave interal notes for your teammates, tag a conversation, assign conversations to the right person, work across teams.
Get started in minutes: Sign up, connect your channels, choose your integrations - and be ready to serve your customers!
Build your Self-Service portal, resolve customer queries 24x7, earn customer loyalty with lower support costs and reduced manual effort.
As Zimply is fully GDPR compliant with servers based in EU, you benefit from increased trust and credibility.
Impress your customers - and build, manage, and engage your community. Enjoy improved retention, and earn more!
Improve, monitor, analyze, and respond to all reviews right through Zimply. Boost credibility and increase sales!
Zimply helps you to deal with more customers while delivering personalized and faster service to them
Here is a short selection of our most read blog posts. Based on our merchant's feedback, we put together some content. We hope it is useful for you. Just follow the links:
WhatsApp official business account is essential to boost your sales. Learn how to obtain an official WhatsApp business account and its Shopify integration.
Today’s successful brands know that a social commerce strategy is paramount to success in the e-commerce world. Check this article to learn how to make social commerce work for you!
Marketers and business owners alike are looking for ways to increase sales without the increased ad spend. As a business, you likely already have a pool of loyal, happy customers who both love your product and its mission. Learn how to keep those customers happy and watch sales soar.
Why does ZIMPLY rock? Because it lets you provide a unique and branded experience that will drive your growth.
Identifying opportunities to further connect with people and build a better, stronger relationship is a key differentiator in today's competitive e-commerce landscape.
Our mission:
"Empowering e-commerce brands to build direct, personal relationships with customers by enabling effective communications between them and their customers."
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